Corporate Training

True success in the workplace depends both on what we accomplish and how we get things done.

Workshops from EPITOME encourage participants to demonstrate the following behaviors in order to successfully accomplish their performance objectives.

Coachability: Being receptive to feedback; willing to learn; embracing continuous improvement.

Collegiality: Being helpful, respectful, approachable, and team oriented; building strong working relationships and a positive work environment.

Communication: Balancing listening and talking; speaking and writing clearly and accurately; influencing others; keeping others informed.

Compliance: Honoring organization policies and regulatory requirements.

Customer focus: Striving for high customer satisfaction; going out of the way to be helpful and pleasant; making it as easy as possible for the customer (both internal and external)

Efficiency: Planning ahead; managing time well; being on time; being cost conscious; thinking of better ways to do things.

Initiative: Taking ownership of work; doing what is needed without being asked; following through.

Leadership (as applicable): Setting clear expectations; reviewing progress; providing feedback and guidance; holding people accountable.

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